We understand that children's preferences can be unpredictable. If your child doesn't like the toy crane machine you purchased, our customer-focused return policy is here to help. We want every purchase to bring joy, so we offer a straightforward and hassle-free return process.

Typically, you can initiate a return within 30 days of purchase, provided the item is in its original, unused condition with all packaging and accessories. Simply contact our customer support team with your order details to start the process. We'll guide you through the return authorization and provide a prepaid shipping label for your convenience. Once we receive the returned item, we will process a full refund to your original payment method. Some promotions or final sale items may have different terms, which will be clearly stated at the time of purchase.

Our goal is to ensure your complete satisfaction. We stand behind the quality of our products, but we also believe in making your shopping experience risk-free. Please check our official website's "Returns & Refunds" section for the most detailed and up-to-date policy information, or reach out to our friendly support team who are always ready to assist you.