If you encounter problems with your toy crane machine, our dedicated customer service team is here to help. We understand that technical issues can be frustrating, whether it's a claw that's not gripping properly, a coin mechanism jam, or a software glitch.

Our support process is straightforward and efficient. First, you can visit our online troubleshooting guide for common fixes and step-by-step repair instructions. For more complex issues, you can contact our support team directly via email or phone. We provide clear guidance, and if necessary, can help you locate authorized service centers or ship replacement parts.

We pride ourselves on responsive and helpful service to ensure your arcade game or home entertainment unit is back to optimal performance quickly. Your satisfaction with your claw machine experience is our top priority.