This is a common question for both arcade owners and home users. The answer depends entirely on the context. In commercial settings like arcades and entertainment centers, the crane machine comes completely filled with prizes when delivered. The business owner pays for both the machine and the initial stock of prizes. When prizes run low, the owner must purchase separate refill packs to restock the machine. The cost of these prizes is factored into the business's operating expenses. For someone purchasing a machine for personal use at home, the situation is different. Most home-use claw machines are sold empty. You must buy the prizes separately to fill it yourself. This allows for personalization, letting you choose toys and trinkets that your family will enjoy. Some retailers might offer a bundle that includes a starter set of prizes, but this is not the standard. Therefore, while commercial machines initially come stocked, the ongoing responsibility of buying prizes separately falls on the operator. For home use, expect to buy your prizes right from the start.