When your toy crane machine suddenly stops working, don't panic. First, check the most obvious solution - the power source. Ensure the machine is properly plugged in and the power outlet is functioning. Try turning the power switch off, waiting 30 seconds, then turning it back on. This simple reboot often resolves temporary glitches.

If the power cycle doesn't work, look for a reset button. Many modern crane machines have a small reset button located on the main control box or behind the service panel. Press and hold this button for 5-10 seconds to restore factory settings. Be aware this might clear any custom settings or prize data.

For coin-operated machines, check for jammed coins or tokens in the mechanism. Power off the machine completely before attempting to clear any obstructions. Remove the coin box and inspect the path where coins travel, carefully removing any stuck objects.

If the claw itself isn't moving properly, the problem might be mechanical. Listen for unusual sounds when operating the machine. Grinding noises could indicate motor issues or obstruction in the movement tracks. Gently clean the tracks and ensure nothing is blocking the claw's path.

When basic troubleshooting fails, consult your machine's manual for model-specific reset procedures. Some electronic crane machines require specific button combinations to access reset menus. If problems persist, contact the manufacturer or a qualified arcade technician, as continued operation might cause further damage. Regular maintenance can prevent many common issues - keep your crane machine clean and periodically check all connections.