We provide extensive customer support for our toy crane machine products to ensure optimal performance and customer satisfaction. Our support services include technical assistance for setup and operation, troubleshooting guidance for common issues, and replacement parts for worn components. Customers receive detailed warranty coverage that protects against manufacturing defects, typically ranging from 6 to 24 months depending on the model. Our knowledgeable support team is available through multiple channels including email, phone, and live chat during business hours. We offer comprehensive maintenance manuals and video tutorials to help owners perform routine care and address minor technical problems. For complex issues, we coordinate with local service technicians in various regions to provide hands-on repairs. Additionally, we maintain an extensive inventory of common replacement parts such as claws, joysticks, coin mechanisms, and control boards to minimize downtime. Our support extends to software updates for digital models and operational advice to maximize player engagement and revenue generation for commercial operators.
Global Supplier of Commercial-Grade Arcade Machines: Custom-Built, CE/FCC-Certified Solutions for Arcades, Malls & Distributors with Worldwide Shipping.