If the claw on your toy crane machine gets stuck, don't worry—it's a common issue with usually simple solutions. First, try the most straightforward fix: locate the reset button. Many modern crane machines have a small reset button, often found on the side, back, or near the power cord. Press and hold it for a few seconds to reboot the machine's internal system. This often clears minor glitches and recalibrates the claw.

If there's no dedicated button or it doesn't work, power cycling the machine is the next best step. Completely turn off the crane machine and unplug it from the power outlet. Wait for at least 60 seconds to let any residual electrical charge dissipate. This allows the internal components to fully reset. Then, plug the machine back in and turn it on. Check if the claw operates normally.

For persistent mechanical jams, inspect the claw area visually. Ensure no prizes, debris, or tangled strings are physically blocking its movement. Gently try to manually guide the claw back to its central starting position if it's off-track. Never use excessive force.

If these steps fail, consult the user manual for model-specific instructions. For commercial arcade machines, contact the operator or maintenance staff, as internal repairs might be required. Regular maintenance, like keeping the machine clean and avoiding overloading the claw, can prevent future sticking issues.