We understand that children's preferences can be unpredictable. If your child doesn't like the toy crane machine you purchased, our customer-focused return policy is here to help. We offer a flexible 30-day return window from the date of purchase. The item must be in its original, unopened packaging and in resalable condition with all tags attached. To initiate a return, please contact our customer service team with your order number. Once the return is approved and we receive the item, you can choose between a full refund to your original payment method or an exchange for a different product of equal value. We want every gift to bring joy, and our hassle-free process ensures your complete satisfaction. Please note that return shipping fees are the responsibility of the customer unless the item arrived damaged or defective. For more details, visit the "Returns & Exchanges" section on our website.